Guest Services

 
Snowboarder Hits Feature at Terrain Park at Big Boulder , opens in a new window

Hours of Operation
, opens in a new window

Opening and closing times may change throughout the season. For the most up to date information view our Hours of Operation page.
View Current Hours

Resort Services

Equipment Check & Lockers

JFBB offers a variety of convenient options to store your belongings during your visit.

Lockers 

  • Jack Frost offers a limited amount of daily lockers for rent in the Rental Shop area. Available in various sizes to fit small/medium items and valuables such as boots, purse, etc.  Visit the kiosk located in the Rental Shop to rent your daily locker.
  • Cubbies are located throughout the lodge at Jack Frost. This is a convenient place to store non-valuables and free the tables of bags and clutter.

Seasonal Locker Rentals

Tired of lugging equipment to and from the mountain? Rent a seasonal locker, at Jack Frost only, for only $175. Lockers hold 2 sets of equipment comfortably. Inquire at Jack Frost Pass Office.

Never leave your ski or snowboard equipment unattended! 

We have a selection of ski/snowboard racks that you are strongly encouraged to use with your own lock to lock up your equipment.

Skis and snowboards are not permitted indoors at JFBB.

BECAUSE IT WOULD BE HARD TO PUT A BOW AROUND OUR MOUNTAINS

Gift Cards

Give the gift of our resorts to your favorite skier or snowboarder.

Valid everywhere at both Jack Frost & Big Boulder Resorts as well as other Vail Resorts too.

Please note, gift cards can be mailed and will be sent via regular U.S Postal Service. Additional fees will be applied if express service is requested.